Questions Contractors Actually Ask

Sign two documents, then give us a few hours at your office to work through the last twelve months of invoices with you or your payables person.

After that, effectively nothing. Your suppliers send invoices to the address we set up, we file on a schedule, and you answer the occasional question about a specific purchase. That is the whole ongoing commitment.

We set up a dedicated email address in your company's name. Your suppliers send invoice copies there alongside whatever they already send you. Nothing changes about how you order, who you buy from, or how you pay. Collecting the qualifying invoices simply becomes our job instead of yours.

They add one address to your invoice distribution — a two-minute change on their end. We make that request on your behalf using the authorization you sign, so you are not the one calling four supply houses to explain the arrangement.

In practice it is easier than that. Most Arkansas suppliers already know us and have set this up for other contractors, so the request is routine rather than something they have to puzzle out. There is a fair chance you first heard about us from one of them.

No. The email route means we only ever see supplier invoices — nothing else touches us.

If you prefer the QuickBooks Online route, you add us as a payables-only user. That means we can see the bills you pay. We cannot see your receivables, your margins, your customer list, or what you charge. You control the permission level and you can revoke it at any time.

No, and this is where most contractors leave money behind. The test is simpler than people expect. A purchase qualifies when it is a business expense, the pretax invoice is over $2,500, and sales tax was charged on it.

We talk about building materials because that is where our clients spend — concrete in the footings, shingles on the roof, and everything in between. But equipment rental qualifies. So do plenty of other business purchases that clear $2,500.

If you are not sure whether something counts, send it. Sorting that out is free.

Twelve months. That is why the first filing is usually the largest one of the whole relationship — it covers a full year of purchases nobody has claimed.

It also means every month you wait, one month ages out of the window. That is not a sales deadline, it is just how the lookback period works.

Most clients are filed every 90 days. Larger accounts file monthly. Smaller ones may be every six or twelve months. We set the cadence to your purchasing volume rather than forcing everyone onto the same schedule.

Two documents. An engagement letter that sets out our fee and what we do, and an authorization that allows us to contact your vendors on your behalf. That second one is what makes the rest of this hands off.

Nothing up front. The review is free and there is no retainer. We are paid a percentage of what is actually recovered — if nothing comes back, you owe nothing.

You know the percentage before you commit to anything.

Yes. Arkansas provides a refund mechanism on qualifying purchases of building materials. We prepare and file the claim using your own invoices and supporting records. There is nothing aggressive or gray-area about it — it is paperwork most contractors never get around to.

We fix it and refile. Rejections are routine, and there are two usual causes:

• The supplier charged the wrong sales tax rate — often by coding a delivery address as inside city limits when it is not, or the reverse.
• The business name on the invoice does not exactly match the registered name.

You will not hear about either one. Chasing down a bad rate or a name mismatch and getting the claim back in is our job. It is also most of the reason companies who try this themselves give up on it.

We only file claims that are supported by your actual purchase records. If an invoice does not clearly qualify, we tell you rather than filing it and hoping. We are also glad to coordinate with your CPA so nothing conflicts with how your returns are prepared.

It is worth knowing where this company came from. Our founder is a commercial roofer who ran this rebate process inside his own company for several years before offering it to anyone else. His roofing company is still a client today, paying the same fee as everyone else.

We are not going to file anything on your behalf that we would not file on our own.

Yes, and it usually speeds things up. Point us at whoever runs your books and we can handle most of the setup and the twelve-month review without taking your time at all.

Your invoices and company information are used only to evaluate and file your rebate claims. We do not sell or share your data.

Then you are ahead of most contractors in the state. A free second look costs nothing and frequently turns up purchases that were missed — especially on jobs where material came from several suppliers at once.

Then we tell you, and that is the end of it. No fee, no pressure. We would rather give you an honest answer than push a claim that should not be filed.